Our Shipping PolicyWe carefully package and ship all orders Monday – Friday via Priority Mail from the U.S. Postal Service. Please be sure to give us your correct shipping address as we are not responsible for product loss and inconvenience due to incorrect information. If you do not receive your package in a timely manner, please contact us.
Our Return PolicyYou may return UNUSED items for a refund, or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. Most importantly, please indicate the reason for the return. You may want to insure your return; we are not responsible for lost or misdirected returns by you or the post office.
If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
Return merchandise to:
New Harmony Soap Co.
P.O. Box 547
New Harmony, IN 47631
If you have any questions regarding your order, please feel free to contact us.